PTS Portal

What is the PTS Portal?

The Patient Transport Service (PTS) Portal is exclusively available to health and social care providers who are active clients of Alliance Ambulance Services.

Designed to streamline operations, the PTS Portal provides a secure, user-friendly platform for sharing patient information with our team. It is intuitive, efficient, and approved by the Crown Commercial Service.

Key benefits of the PTS Portal include:

• Improved Information Quality: Ensures accurate and complete details are shared.
• Faster Booking Confirmation: Reduces the time from enquiry to booking approval.
• Enhanced Safety and Efficiency: Improves the overall effectiveness of patient transport journeys.

How Does the PTS Portal Work?

The PTS Portal serves as a secure hub for managing patient transport bookings. Here’s how it works:

1. Authorisation Before Portal Use: Before using the portal and making bookings, you must contact our office to obtain authorisation. This ensures that a vehicle and Buddy ID are allocated to you for the agreed period.
2. Placing Bookings: Once authorisation is granted, bookings can be placed directly through the portal. All bookings are automatically approved and can be dispatched to your allocated resource.
3. Agreed Booking Period: Bookings should only be made during the authorised period and dispatched to the allocated vehicle and Buddy ID provided by the office.
4. Monitoring Progress: After allocation, you can track the status and updates of your booking directly on the portal.

To ensure smooth operations, the office will provide the Buddy ID and vehicle registration for the authorised vehicle, allowing you to dispatch directly.

How Can I Access the PTS Portal?

Accessing the PTS Portal is simple:

1. Click on the account icon "account_circle" at the top of any page.
2. Select "Professional" from the dropdown menu.
3. Log in with your credentials.